Our guidelines. What we do with your data, and what our agents are allowed to do.
Is my data safe? The short version.
- We never sell your data.
- Your files and keys are encrypted.
- Each company's data is kept separate.
- You control who sees your data, and you can delete it.
How your data is protected
Separation and encryption are enforced by the system, not left to a rule someone has to remember.
- Kept apart in the database
- Every table carries row-level security for its company, and a test fails if a table is left out. Teams data lives on its own database, separate from our personal product.
- A key for each company
- Secrets and files are sealed with AES-256-GCM under a data key belonging to that company, and bound to it, so a value copied elsewhere will not open.
- Your model keys
- A key is saved only after a test call works. Only an admin can save one, no response ever returns it, and it is never logged or given to code running a job.
- You decide how long
- Your data stays until you delete it.
- We don't sell your data
- Your model provider handles what it receives under your own agreement with them.
What agents can and cannot do
An agent is a specialist with limits set outside the model, so it cannot talk its way past them.
- You control what agents can access
- Agents reach only the tools your company connects.
- Sealed code
- Code an agent writes runs in its own sandbox for that one task, with the internet off by default, and the sandbox always closes.
- Bound to one company
- Every step of a task is pinned to the company that asked. Each task has a time limit that really stops it, and each company has a daily spending limit.
- Files are not instructions
- What a document or web page says is treated as content. Text inside a file cannot give an agent orders.
- Numbers are checked
- Figures come from code that ran, not from prose. An answer containing a number the run did not produce is refused.
- Everything is written down
- Each request, step and answer goes in a log, and each change to a saved connection records who and what kind, never the value.
Working with another company
Files stay at home. Copies cross only when a person sends them.
- Release is the only way across
- A person sees exactly what goes, to whom and until when, before it goes.
- Their AI reads nothing by default
- A release may allow it, naming the model. Each read is logged where both companies can see the question, files and model.
- Each side's agents stay on their side
- They run on their own company's model and search only what that person may see. A draft waits for a person.
- A room has an end
- One room for each engagement, and nothing passes between rooms. Closing one removes the shared copies for both sides.
Andromeda
A personal assistant hears more than a work tool, so the limits are stricter.
- No voiceprints
- No speaker enrolment, no identifying people by voice, and no voice cloning. Her wake word runs on your phone.
- A write is confirmed first
- There is no undo, so she reads back the specifics and waits for your yes before anything changes.
- What she learns is yours
- It is encrypted for you alone and can never be read by an organisation. It is deleted with your account.
Report a problem
If you find a security problem, or something here that is not true, write to contact@memoquid.com. The details are in our privacy policy and terms.